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Whitepaper Presentation: Continuous Improvement, What Can Housing Learn from the Airline Industry (14 min)

Link to this: https://www.cx-feedback.co.uk/resources#ContinuousImprovement

Great Ideas: Golding Homes, Photo Repairs (1 min)

Link to this: https://www.cx-feedback.co.uk/resources#photorepair

Great Ideas: Elderpark Housing, The Mural (1 min)

Great Ideas: settle, Skip Day (1 min)

Link to this: https://www.cx-feedback.co.uk/resources#skipday
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Video: The 3 Best transactional Surveying Tips You'll Hear All Year

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Video: Key Lessons Learned From Sending 44,109 Tenant Surveys

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Every HA Ranked by Google Review (Jan 2020)

CX-Feedback have compiled a "leaderboard" of large HAs to benchmark and compare their Google review scores. Google reviews are location based, so where an HA has multiple offices, we have combined the scores into one.

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Why Segmenting your Tenants is Essential for Effective Surveying

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Why Benchmarking is so important to RSLs

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The Anatomy of the Perfect Survey

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Increasing Tenant Satisfaction with Real-time Feedback

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VIDEO: Why Scoring your Tenant Satisfaction is Essential for Improving Services

CX-Feedback by Target Applications Ltd is a cloud-based, digital, tenant survey and engagement tool.

We have been delivering software designed specifically for UK RSLs and Public Services since 2008.

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