Video Tenant Engagement Toolkit - Part 1 In session 1, Johnathan Briggs takes us through some of the nuances of the TSMs: the scoring system, the different types of question, and how we can change our view of the TSMs to improve our scores. More...
Video Tenant Engagement Toolkit - Part 2 In session 2, we learn what the perfect engagement strategy looks like, and how we can harness the power of targeted engagement to get more satisfied tenants. More...
Video Tenant Engagement Toolkit - Part 3 In session 3, we learn how targeted engagement works, both on its own and in relation to your other engagement activities. Johnathan share some creative ideas that you can implement right now. More...
PDF Download Tenant Engagement Toolkit An 11 page, must read report explaining targeted tenant engagment stragety (PDF version of the videos) More...